Refund policy

 

Returns and Exchanges
We stand behind our products and your satisfaction with them is important to us. At this time, due to the custom nature of our products, we do not accept returns or exchanges.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return policy question at info@birchandrae.com.